Privacy / Confidentiality Policy

We are very concerned about the problem of privacy on the Internet. We know that you are cautious about entering your personal information into a web browser, and are concerned about what information a website might be gathering about you.

We also understand that you are concerned about sharing personal and proprietary information about websites and businesses during the course of an evaluation or appraisal.

If any part of the following policy statement is unclear or seems incomplete, please contact us to clear up any questions.

What does TheSiteDoctor.com LLC do with confidential client information, like site performance information, business strategies and (in the case of appraisals) financial information?

We understand that your information, as well as the conclusions reached in reports that we complete, are your property. All information received from clients is held in the strictest confidence. None of your website information will be transferred to any third party for any reason whatsoever, without your explicit direction (sometimes a client may want us to discuss their site with their website designer, sales agent or other consultant).

During the course of an appraisal or evaluation, you or other business owners may discuss with us business strategies or financial information of considerable value. We pledge not to use this information for any purpose other than to complete the report requested.

Does TheSiteDoctor.com LLC disclose information about visitors or clients to third parties?

We do not sell, rent or license any personal data to third parties.

What information does TheSiteDoctor.com LLC gather from the website?

If you request a price quotation, you will be asked to enter your name, business role, e-mail address and home page URL. None of this information will ever be provided to a third party (we would like to have your name to greet you properly when you access your Web Success Center).

If you decide to purchase a website Evaluation, you will be asked to enter personal information, including credit card information, and send it to us. This information will only be used to perform the one transaction you agreed to; we do not maintain your credit information online.

Also, if you decide to purchase a Site Report or website Appraisal, you will be asked to provide additional information about your website via e-mail and telephone conversations. All of this information is held strictly in confidence, and will never be revealed or sold to a third party.

Your company's information is held in a database on our secured server; our site is hosted by one of the Internet's largest and most respected hosting companies. Only authorized personnel at TheSiteDoctor.com have ID/password secured access to this database.

Does TheSiteDoctor.com use cookies to track users?

"Cookies" are small files placed on your computer's hard drive; they are used to enhance security and provide you with the necessary personalized features of the Web Success Center. We do not use cookies to track your movements throughout the website, or throughout your Web Success Center. We do, however, maintain a log of accesses to your Web Success Center.

If you choose to turn off cookies from your web browser, the public part of our site will continue to work as always. However, you will probably not be able to access your Web Success Center with your sample or purchased Site Reports, because the security of the members-only site is secured with an ID/password system that requires the use of cookies.

What if I no longer want to receive e-mail from TheSiteDoctor.com?

We will not contact a potential client more than once or twice beyond your initial contact with us; your name and email address will not be placed on a mailing list.